1. Introduction

This document establishes the conditions of access and use of the website www.psilsport.com and the products and/or services carried out in it.

The user must carefully read these conditions, the policy of cookies and privacy policy before using the services provided on this page.

If you use this page or perform any operation through it, you are giving your consent and accept these conditions and data protection policy. If after reading these conditions, they do not agree with them or with the use that will be given to their personal data should not use the services provided by this website.

The responsible entity reserves the possibility of modifying these general conditions. The user must read them periodically because they can be modified at any time. The conditions that will be applied will be those that are exposed at the time of sale.

For any questions or clarification about the content of these conditions you can contact us using phones, and contact addresses.

2. Parts identification

On the one hand, the provider of the requested goods and/or services is:

• Social denomination: SP GLOBSPORT SL
• C.I.F./N.I.F.: B71320287
• Registered office: Pol. Ind. Street F, Nº10, 31592 Cintruenigo (Navarra)
• Registered in the Mercantile Registry of Navarra, sheet NA-36792, folio 44, volume 1853.
• Telephone: 641147054
• Email: admin@pipsilsport.com

From now on Picsil Sport

On the other hand, the user registered on the website through a user key and a password and on which he has full responsibility for use and custody, being responsible for the veracity of personal data provided to Picsil Sport.

The user is committed when you use the web and/or make orders or other operations to:

• Yo. Use the web only for legally valid consultations or orders.
• II. Do not make false or fraudulent orders.
• III. Provide and keep up all the contact data that is necessary. If we do not provide all the mandatory information, we will not be able to meet your application.

When ordering the user declares to be over 18 years old and have legal capacity to enter into contracts.

3. Object of these general conditions

These general conditions are intended to regulate the contractual relationship of sale born between Picsil Sport and the user at the time it accepts during the online contracting process, marking the corresponding box, introducing the data requested and making the payment.

The contractual relationship of sale entails delivery, in exchange for a certain and publicly exposed price through the website of a specific product or service.

4. Contracting procedure. How to make an order

To access the services offered by Picsil Sport, the user, must register on this website through the creation of a user account. For this, you must provide free and voluntary personal data that is required.

The user will select a username and password, committing to make them diligent, and not make them available to third parties, as well as to communicate to PICSIL Sport the loss or theft of them or the possible access for a third Authorized, in such a way that it proceeds to the immediate blockade.

Once the user account has been created, it is reported that in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:

• Select the products you want to acquire. Each selected product is automatically added to the “purchase cart”.
• Once the product has been selected, within the “purchase cart” screen, a summary of the order will be displayed with all the selected products. If you have a discount bonus, check the corresponding box.
• ID. If it is the first time you make an order with us, mark the box you will find on the left and click "Create account." A new window will appear on the screen. Enter your personal data (mandatory fields: name and surname, telephone and email address) and create an account.
• If you have already made orders with us online, identify indicating your email address to the right of the page. Your data will appear automatically once you have entered your email and password address.
• Address. If you wish, modify the delivery or billing address, if they are different from those provided during the account creation process.
• To continue, click "Next."
• Shipping expenses. Delivery costs depend on the category of products or the type of delivery chosen. The products are delivered directly to the address or delivery address indicated by the customer, under the conditions set forth below, through the MRW messaging agency. Delivery costs are made up of a base value per order or delivery. If your order consists of products included in different classes, the total delivery costs will be the highest value of these classes. Please read the detailed explanation: Base cost The base cost represents a fixed value per article class. Rate applied to each of the defined product classes: Class 1 - Normal dimension and weight products (up to 5kg) Class 2 - High dimension and weight products (+ 5kg) The base cost represents a fixed value per article class.
• Method of payment. PICSIL puts several solutions to proceed to pay its purchase at www.picsilsport.com:
• Credit/Debit card
• PayPal
• Bank transfer
• Order confirmation. Once the order is validated, we will send a confirmation email. This message will include your name, order description, price and shipping address. Our system records the date and content of the order, which is subject to its subsequent verification by our services to verify its compliance with the description of the product offered at the time of the order.

Service Availability The items offered through this website are only available for shipment to Spanish territory.

5. Order delivery

The estimated delivery time is 48-72H since the day after the order payment confirmation. (Excluded Saturdays, Sundays and holidays) There is also the urgent shipping option with delivery in 24 hours, since the day after confirmation of the order payment. (Excluded Saturdays, Sundays and holidays) Products are delivered in safe packaging.

If external damage is detected in the packaging of the product, the customer must detail this fact in the voucher that signs the carrier and immediately contact our customer service line through www.picsilsport.com or through number 910 05 37 67. A delivery voucher without any damage review is equivalent to a product with packaging in perfect condition. Likewise, if damage to the product is detected once the bulge is opened being the packaging in perfect condition, the customer has 24h since receipt to contact our customer service line through www.picsilsport.com.

If you are not in the address indicated at the time of delivery, you will be left a step notice in which the phone number with which you can contact for the realization of a new delivery attempt will be left. After 3 business days of the first attempt without the client having agreed a new delivery date, his order will be returned to our warehouse.

6. Price

The price of the products will be established at the time of purchase on our website, except in case of manifest error. Although we try to make sure that all the prices that appear on the page are correct, errors can occur. If we discover an error in the price of any of the products you have commissioned, we will inform you as soon as possible and give you the option of reconfirming your order at the right price or canceling it. If we fail to get in touch with you, the order will be considered canceled and the amounts that would have been paid will be reimbursed. We will not be obliged to supply any product at the incorrect lower price (even if we have sent you shipping confirmation) if the error in the price is obvious and unequivocal and could have been reasonably recognized by you as an incorrect price.

The prices applicable to each product will be published on the website and automatically applied by the hiring process in the last phase of the same. All prices published on the web, except for omission or transcription or computer error, are valid, and include the corresponding VAT.

The prices of the website include VAT, but exclude shipping costs, which are added to the total amount due.

Prices can change at any time, but the changes will not affect confirmed orders.

7. Shipping expenses

Delivery costs depend on the category of products or the type of delivery chosen. The products are delivered directly to the address or delivery address indicated by the customer, under the conditions set forth below, through the MRW messaging agency.

Delivery costs are made up of a base value per order or delivery. If your order consists of products included in different classes, the total delivery costs will be the highest value of these classes. Please read the detailed explanation:

• Base cost The base cost represents a fixed value per article class. Rate applied to each of the defined product classes:
• Class 1 - Normal dimension and weight products (up to 5kg)
• Class 2 - High dimension and weight products (+ 5kg) The base cost represents a fixed value per article class.

The products offered in this service are aimed at final consumers in the terms and conditions provided by the Retail Trade Law. In this sense, any purchase request outside the parameters of an average consumer and/or mass requests for orders from the same buyer and/or recipient may not be attended.

8. Payment methods

Picsil Sport puts several forms of payment at your disposal: by credit card, PayPal, bank transfer.

1. Credit card payment: at www.psilsport.com you can use the following credit cards:

• VISA
• Mastercard

Once you have validated all the information about your purchase (articles, shipping modes, delivery and billing address) a new page will appear so that you choose what payment modality you want to use and enter your data. If you make the credit card payment the collection on your card will be made in deferred (except master card), that is, at the time of sending. In this way, only really sent items will be charged. You cannot make payments with cards issued outside the Spanish territory. Picsilsport.es reserves the right to reject any operation carried out by credit card. In this case we will proceed to reintegrate the cash on the original card. In these cases and if the customer is interested in continuing with the purchase of the items, we will request a bank transfer.

2. PayPal: You can pay your purchase through PayPal. When choosing PayPal as a means of payment, the billing address indicated above will be ignored, and will be taken into account the address registered in your PayPal account for billing issues.

3. Bank transfer: You can pay your purchase by bank transfer selected this payment media. The transfer must be made to the following account:

• BENEFICIARY: PICSIL SP GLOB SPORTS SL
• Account number (BBVA): Es9201820374950101503714

When making the transfer, the concept field must be indicated: order number - name and surname of the person registered in the Site and that the purchase makes. Once the order is placed, you have a maximum period of 4 days from the date of confirmation of the same to order the bank transfer. After that period, if the payment has not been made we will proceed the cancellation of the purchase. The purchase is not considered finished until the transfer of the transfer is recorded.

4. Financed through Klarna. In this case, your data will be treated Klarna Bank Ab (Publ), registered in the Mercantile Registry of Sweden with the company number 556737-0431 and with a registered office in Sveavägen 46, 111 34 Stockholm. You can consult the privacy policy of this company and its conditions at www.klarna.com.

9. Value and Billing Tax

In accordance with the fiscal regulations on the Value Added Tax, the delivery of the articles will be understood as located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT type will be legally in force for each product or service.

In the Canary Islands, Ceuta and Melilla apply the taxes corresponding to these territories,

10. Return policy. Right of withdrawal

If you are hiring as a consumer and not as a merchant or entrepreneur, you have the right to withdraw from this contract within the legal term, without justification.

To exercise the right of withdrawal, you must send us written communication through the directions of contacts indicated above.

You can use the withdrawal form model that appears as an annex to these conditions, or send us a letter that collects at least the necessary information for the correct identification of the order.

You have 30 calendar days to return the purchase. Contact our customer service to know how to proceed to return.

Never send the article without having previously contacted our customer service.

Although the collection and shipping management is managed by PICSIL, the collection expenses will be assumed by the client and those of shipping will be completely free assuming that cost.

Return conditions:

• - Articles without signs of use.
• - Return with all its components, accessories, instruction manuals and original packaging.
• - Return deadline: 30 calendar days from the day the delivery is made.

Once the merchandise has been received in our stores, and after verifying the status of the same, the reimbursement of its amount and shipping costs will be reimbursed, in accordance with the payment modality made by the client and, in any case, within a period not greater than 14 calendar days from the reception of the merchandise returned. The direct cost of the return of the good or service, will be assumed by the client as collected in the LGCU.

There are exceptions to the right of withdrawal. The return will not be applicable to:

• The supply of goods made according to the specifications of the consumer and user or clearly personalized (for example: weapons, furniture, custom clothing, customized clothes such as sports shirts with personal name).
• The supply of prevented goods that are not suitable to be returned for reasons for health protection or hygiene and that have been despised after delivery (for example: earrings, all beauty items, dressing articles, cosmetics, personal toilet , hair accessories, underwear, socks and pantis, and all those products for body use).
• The supply of goods that can deteriorate or expire such as costumes or party clothes.
• The supply of prevented goods that are not suitable to be returned for reasons for health protection or hygiene and have been despised after delivery.
• The supply of goods that after delivery and taking into account its nature have been mixed inseparable with other goods.
• The supply of sound recordings, videos, videogames and prevented computer programs provided in any physical support (CD, vinyl, DVD, Blu-ray, etc.), which have been despised by the consumer and user after delivery.
• The supply of digital content that does not lend itself to a material support.
• Food articles or sports supplementation.

It has a withdrawal form as an annex to these general conditions.

11. Responsibility and exoneration of responsibility

The responsibility of Picsil Sport in relation to any product acquired on this website will be strictly limited to the purchase price of said product.

All descriptions of products, information and materials that appear on this website are supplied "as a true body" and without express or implicit guarantees on them except those legally established. In this sense, if you hire as a consumer and user, Picsil Sport is obliged to deliver articles that are satisfied with the contract, responding to you of any lack of conformity that exists at the time of delivery of the product. It is understood that the products are satisfied with the contract provided that:

• (i) They conform to the description made by us and possess the qualities that we have presented on this website,
• (ii) are suitable for the uses to which the products of the same type and
• (iii) present the usual quality and benefits of a product of the same type that are fundamentally expected.

12. GUARANTEE

In relation to the guarantee of the products, the regulations grant the property of a lasting nature a legal guarantee of 3 years from the delivery date. The consumer and user must inform the seller of the lack of conformity within two months since he was aware of it.

The deficiencies caused by negligence, blows, use or improper manipulations are not included, non -ideal tension, incorrect installation not performed by the authorized technical service when appropriate, or materials subjected to wear due to its normal use.

In the case of computer articles, the guarantee will not cover the elimination of viruses, restoration of programs for this reason or the reinstatement of the disk caused by the deletion of the same.

In those incidents that justify the use of the guarantee, repair, replacement of the article, reduction or return, in the legally established terms.

For any change or return it is essential to present documentation that proves the sale and/or invoice. Said documents are confirmation and/or delivery emails. You must contact us through the phones and addresses indicated above.

Some products have a greater guarantee period of the legally established. It is a commercial guarantee. Request information.

13. Industrial and intellectual property

The brands and logos that appear on our website are registered and cannot be used without written agreement with the head of the website. Picsil Sport is the holder or holds a license for use.

14. Communications between Picsil Sport and the users

Consumption legislation requires that part of the information or communications that we will be in writing. Therefore and by accepting these general conditions you accept that these communications with us are by one of the electronic means that it has facilitated us. For contractual purposes, you consent to the use of electronic media of communication and recognize that any contract, notification, information and other communications that we send electronically meet the legal requirements of being in writing. This condition will not affect your rights as a consumer recognized by law.

15. Force majeure

Picsil Sport will not be responsible for the delays or failures that occur in the access, operation and operation of the web, its contents and/or services, nor for the interruptions, suspensions or the malfunction of the same, when they had their origin In breakdowns caused by natural catastrophes such as earthquakes, floods, rays or fires, force majeure situations, extreme emergency situations such as wars, military operations, civil disturbances, strikes, employer closures or any other situation of force majeure or fortuitous cause.

16. Protection of personal data

PICSIL SPORT is deeply committed to compliance with European and Spanish regulations for the protection of personal data, and guarantees full compliance with the obligations provided both in Law 3/2018 on the Protection of Personal Data and guarantee of digital rights , as in Regulation UE 679/2016.

To use or have access to certain services and/or content, PICSIL SPORT may require users to complete certain registration forms that necessarily involve the supply of certain personal data. Picsil Sport will deal with these data in accordance with the purposes and under the conditions detailed in each case.

When completing and sending any form incorporated into the website, the user consents and expressly authorizes that PICSIL Sport collects, tries automatically or yields, as the case may be, the personal data requested in accordance with the purposes and bass the conditions that are detailed in each case. You will find detailed information on the processing of your personal data in the "Privacy Declaration" section on this same website.

17. Privacy Policy

You will find detailed information on the processing of your personal data in the "Privacy Declaration" section on this same website.

18. Use of cookies

You will find detailed information about cookies in the “Cookies Policy” section on this same website.

19. Partial nullity

If any of these conditions were declared void and without effect by firm resolution issued by competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

20. Jurisdiction and resolution of litigation regarding consumption

For the resolution of the conflicts that could occur in relation to the purchases made by final consumers from this website PICSIL SPORT SL will submit to the courts and courts of the domicile of the person's user, being able to this if it is appropriate to file a claim before any of the entities accredited for the resolution of litigation regarding consumption. You will find an updated list of the entities accredited in Spain for the resolution of litigation in terms of consumption in the following link https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2

The European Commission has launched a unique and free platform (RLL) to help consumers and companies resolve litigation related to operations and contracts carried out on the Internet. Its creation and development is regulated in the UE 524/2013 Regulation of the European Parliament, which in turn is based on the regulations regarding the alternative resolution of litigation in matters of consumption.

The platform allows consumers and merchants of the European Union to present claims filling an electronic form available in all official languages, with an option to attach the documents that are relevant. Litigation may be resolved, both in the case of national and cross -border operations, provided that the operation has been formalized electronically through the Internet. It is an additional form of resolution of litigation that does not replace the possibility of appealing to the courts.

The procedure consists in the channeling of national litigation towards the alternative resolution agencies that are connected to the platform and that have been selected by the Member States based on quality criteria and have been notified to the Commission. For these purposes, in Spain it has been designated as the point of contact of the CEC platform (European Consumer Center), attached to AECOSAN (Spanish Agency for Consumption, Food Security and Nutrition). The CEC will provide those who request assistance and support in the presentation of claims through said platform.

We remind you that you can access the online litigation resolution platform following this link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Withdrawal form

(You should only complete and send this form if you want to give up the contract)

Social denomination: SP GLOBSPORT SL

C.I.F./N.I.F.: B71320287

Registered office: Pol. Ind. Street F, Nº10, 31592 Cintruenigo (Navarra)

Registered in the Mercantile Registry of Navarra, sheet NA-36792, folio 44, volume 1853.

Telephone: 641147054

Email: admin@pipsilsport.com

I know that I communicate that I give up my sales contract for the following good or goods with reference

• Reference No.
• Reference No.

Belonging to order No.

Buying date -

Buyer's name/ES -

Buyer's address/s

If the shipping address is different from that of the buyer you must fill in the following data:

• Name of the recipient -
• Domicile of the recipient

Consumer signature/is date